Power Bet's Privacy Policy — Your Data, Our Responsibility

Power Bet collects certain information to deliver the best possible gaming experience. We believe transparency is the foundation of trust, so here we clearly explain what data we collect and why.

Power Bet uses your data only for defined purposes. Each use case under our privacy policy is detailed below:

• Account Management: Your information is used for registration, login, and account verification.
• Financial Transactions: Payment information is used to process deposits and withdrawals.
• Customer Support: The support team may access your account information to resolve your issue.
• Security: Data is analyzed to detect and prevent fraud, deception, and unauthorized access.
• Notifications & Offers: Promotional messages and offers are sent only with your consent.
• Legal Compliance: Data may be used to meet the requirements of government and regulatory authorities.
• Service Improvement: Usage patterns are analyzed to help improve and optimize the platform.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate assistance.

Power Bet takes your privacy seriously. We never sell your personal data or share it with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with payment services such as Mobile Banking, Nagad, and Rocket to process transactions.
• Legal Authorities: Data may be disclosed upon receipt of a valid order from a court or government authority.
• Fraud Prevention: In cases of serious fraud, relevant information may be disclosed to the appropriate authorities.
• Technology Service Provider: Trusted technology partners that help operate our platform are bound by strict confidentiality agreements.

The Power Bet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: These are essential for login sessions and security and cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps us analyze site usage and improve our services.

You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the availability of some platform features.

Power Bet employs industry-leading security technology to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: Industry-leading encryption is applied to all data transmissions.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: An advanced firewall system is active to prevent unauthorized access.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Access Control: Only authorized personnel are permitted to access user data.
• Data Backup: Your data is regularly backed up to a secure location.

Under Power Bet's privacy policy, you have full control over your data. Your key rights are listed below:

Power Bet works with trusted third-party service providers to operate the platform. These providers are required to comply with our strict privacy standards.

• Payment Gateway: Payment services such as Mobile Banking, Nagad, and Rocket operate under their own privacy policies. Necessary information is shared with them at the time of a transaction.
• Analytics Services: Anonymous data is used to analyze site performance. This information cannot be used to directly identify you.
• Game Provider: Game software providers receive only gaming-related data, not personal identity information.
• Security Services: Cybersecurity specialists assist in preventing cyberattacks and fraud.

The Power Bet website may contain links to third-party sites. Power Bet is not responsible for the privacy practices of those sites.

Power Bet is strictly for users aged 18 and above. We take the protection of minors' privacy very seriously.

• Age verification is mandatory at the time of registration.
• Users under the age of 18 are not permitted to create an account.
• No data belonging to minors is collected or stored.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.

Power Bet does not retain your data indefinitely. Specific retention periods apply to each type of information:

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
• Financial Transaction Records: Retained for up to 7 years in accordance with regulatory requirements.
• Cookies & Session Data: Automatically deleted when the session ends or the set period expires.
• Support Chat Records: Retained for a maximum of 1 year after the issue is resolved.

Once the retention period expires, data is securely and permanently deleted.

Power Bet may update this privacy policy when necessary. When changes are made, we follow the steps below:

• You will be notified at your registered email address before any significant changes are made.
• Updated policies will be published on this page, and the "Last Updated" date will be revised accordingly.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any questions, concerns, or requests regarding the Privacy Policy, please reach out to our dedicated privacy team:

• Email: [email protected]
• Live Chat: 24/7 Support Available
• Response Time: Typically within 24–48 hours